Frequently Asked Questions

General Information

WHERE CAN I BUY YOUR PRODUCTS?

On our website and retail stores worldwide.

WHERE ARE YOUR PRODUCTS MANUFACTURED?

Our products are manufactured in Taiwan, with designs created in Chico, CA.

DO YOU HAVE ANY DISCOUNTS?

We announce upcoming sales through our newsletter and on our Facebook page. Discount codes are sent for limited times only.

Product Information

DOES INCREDIWEAR HAVE LATEX?

No. If any of our products contain latex, it is our policy to clearly label those products.

IS THIS COMPRESSION? IS THIS COPPER? DOES THE PRODUCT HAVE MAGNETS?

No. Click here to learn how it works.

WHAT ARE THE STAYS IN THE KNEE BRACE?

The knee brace stays are fiber optic cables designed to keep the knee brace from bunching at the knee.

CAN I CUT THE STAYS OUT?

The stays are designed to prevent bunching at the knee. Some people find that they prefer the brace without the stays. We have had several customers report that they have cut out the stays. While we do not recommend cutting out the stays, some people have had success in modifying the knee brace in this way.

Usage and Care

HOW DO YOU WASH YOUR PRODUCTS?

Most Incrediwear products can be washed warm or cold and tumble dried on low. Do not bleach, iron, or dry clean. You can find washing instructions in each product description on our site.

CAN INCREDIWEAR PRODUCTS BE WORN OVER CLOTHES?

For best results, our products should be worn in direct contact with the skin, but they can be worn over a thin layer of clothing if desired.

HOW LONG SHOULD I WEAR IT AND HOW LONG DOES IT TAKE TO WORK?

You can wear our products as long as you feel comfortable. They can be slept in, but if you experience any discomfort, please remove them. Some people notice an immediate difference, but it usually takes about 20 minutes on average to see results.

HOW LONG DO THE EMBEDDED ELEMENTS REMAIN ACTIVE?

The embedded elements will remain active for the life of the product.

WILL THE EMBEDDED ELEMENTS WASH OUT?

No, the elements are embedded during a process before the products are manufactured and will not wash out.